• page banner

FAQ

FAQ

Are you factory or trading company?

We are a factory specialized in boltless shelving.

Do you have a minimum order quantity?

Yes. Full container.

Can you supply the relevant documentation?

Yes, we can provide most documentation including inspection report; Origin, and other export documents where required.

What is the average lead time?

The delivery time is 20-45 days after order be confirmed. But for the exact date,please check with our sales team.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance against the copy of B/L.

How is the goods being packed?

The goods can be packed in cartons, color boxes, pallets or any other packaging according to customer requirements.

I’m not sure about your product, can you send me sample for reference?

Our standard product samples are free of charge except for the freight fee. For customized products, sample fee as well as the freight fee are charged.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.